To be successful today and into the future we all KNOW everyone needs 21st century skills. But why? What concrete examples lead me to believe “my” job needs global awareness? Financial literacy? Why do I need communication and collaboration skills as a janitor? What is the purpose of learning creativity and innovation skills when all I do is answer the phone?

So my question to you is: Why should a <insert title here> have to acquire 21st century skills?

Titles may include: Custodian, Grounds Keeper, Secretary, Programmer, Videographer, Helpdesk Support, Program Coordinators, Directors, Therapists, Technicians, etc.

To me, it is not a matter of title but a way of thinking. We can move from convergent thinking to divergent thinking about the everyday way we do our job. With knowledge of 21st century skills we can think of different more effective ways to do our jobs in a manner suitable for this generation.

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